What's your turnaround time? Can I rush my order?
Our normal turn time is 7 - 10 business days, but we can rush if for you if you need it sooner! Just call 619.550.2727 and we will be happy to help you, or you can email customerservice@stickerjunkie.com. There will be an extra fee if you need the orders to ship within 72 hours, other than that we can usually assist you gratis.
Do you ship internationally?
Yes, we ship internationally using the US postal service. Please contact us for a shipping quote.
Can I call you?
Of course, you can 619.550.2727. Our business hours are Monday thru Friday 9:00AM – 5:00PM PST.
When do I pay for my stickers?
We take payment when you’ve decided to print with us, before production begins. The stickers are custom products so we’ve gotta get paid before we can send your jobs to print. Once you’ve approved artwork & decided to print with us, it’s a done deal.
What payment options do you offer?
Visa, Mastercard, Discover, AMEX. You can also send a check or money order to StickerJunkie.com, 1425 University Ave. Suite D San Diego, CA 92103, however, we will not begin printing your job until the check clears.
Customer Service Policy
It is our policy to answer all customer service emails within 24 hours, if you have a question or tracking request send it to customerservice@stickerjunkie.com, if for some reason you haven’t heard back from us within 24 hours simply call us at 619.550.2727.
We love our customers & it is our intention that they love us too, we always want to make you happy. In the rare case of a mistake by us we will reprint your stickers at no additional charge. If however the mistake is on your side (you had a misspelling, you ordered for a band that splits up before you get your stickers, your event is canceled, etc.) we’ve already paid to have the stickers printed & you can’t return the product. We love you though & your business so if you call us up & let us know what’s happened we’ll throw you a deal the next time you order from us.
Thanks for choosing StickerJunkie.com, we’ve been on the internet since 2000 & love helping you express yourself through stickers, we have lots of repeat customers and we get most of our new business when people tell their friends how stoked they are on their stickers. So if you like what you got let your friends know!
Contact Info
For any other Questions please email: customerservice@stickerjunkie.com, we answer all emails within 24 business hours.
To place an order by phone please call 619.550.2727.
To Track an Existing Order:
customerservice@stickerjunkie.com
To Make Changes to an Existing Order:
orders@stickerjunkie.com
Questions about a Potential Order:
info@stickerjunkie.com
For General Questions:
makeyourownstickers@stickerjunkie.com
Bulk Orders (More than 5,000 Stickers):
andrea@stickerjunkie.com
Send Comments or Suggestions:
monkey@stickerjunkie.com
To reach our Ad Department:
media@stickerjunkie.com
Or Send a Press Kit to:
StickerJunkie.com
Attn: Marketing
9932 Prospect Ave. #134
Santee, CA 92071
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